Our listed prices cover the sauna unit only; heater, delivery, and installation are additional. Heater options range from $1,000–$2,000 depending on model, and professional installation varies by site complexity. We provide a detailed, itemized quote and offer financing to spread payments. Contact us and we’ll prepare an all-in price for your address.

Mande Spa ships within 10 days. Please allow an additional 7 to 10 business days for curbside delivery. Scheduled deliveries by appointment, Monday - Friday during business hours. Products delivered curbside via our logistics partner with liftgate service. Inside delivery available upon request (white glove placement not offered). Curbside delivery is standard; moving to the final site is the receiver’s responsibility. Tracking numbers provided for all shipments.

Yes — the MW12 is compatible with approved woodburning units and we supply the full chimney set when that option is selected. Woodburner installations must follow local codes and require a non-combustible base and proper clearances. We include detailed installation guidance and strongly recommend professional installation for compliance and safety.

We recommend Harvia electric models (6.0kW or 8.0kW) or the Harvia M3 woodburner for an authentic experience. The 6.0kW is ideal for most MW12 installations; choose 8.0kW only for higher temperature preferences or special site conditions. The Wi‑Fi controller option adds remote scheduling and convenience. We’ll advise the best heater based on your usage and site.

You’ll need a level, load-bearing base (concrete pad, pavers, or compacted gravel) that can support approximately 1390 lbs. Electric heaters require a dedicated 240V circuit installed by a qualified electrician; woodburners need a clear chimney run and a non-combustible hearth. Allow adequate delivery access and ventilation clearances. We provide a site-prep checklist to simplify planning.

With a properly sized Harvia electric heater the MW12 reaches typical sauna temperatures (160–195°F) in about 30–45 minutes. Woodburners can achieve similar temperatures but depend on fuel and draft conditions. ThermoWood construction and 1.7-inch walls help retain heat for longer sessions. Owners report consistent heat performance for 2–3 people.

ThermoWood is thermally modified to improve dimensional stability, resistance to rot, and reduce long-term maintenance compared with untreated wood. It minimizes swelling and keeps a consistent appearance even outdoors. The MW12 also uses tempered glass and durable roof tiles for weather protection. We back the structure with a 5-year warranty for added confidence.

The MW12 measures 47.2 × 77.6 × 83.5 inches and weighs about 1390 lbs; it comfortably seats 2–3 people. Please confirm gate and doorway clearances before delivery — we can advise on modular entry or partial assembly if access is tight. We offer a pre-delivery site assessment to prevent surprises. Send measurements and photos and we’ll evaluate quickly.